Customer Service to Build the Public Trust (TDLR #31477)
- Type
- Course
- Date of Publication
- July 7, 2021
- Price
- See Agrilife Learn
Overview
Course Information
Texas county tax offices serve almost every resident of their county, every property owner, every auto owner, and many others. Providing effective customer service to all taxpayers promotes the public's trust in the tax office as the first point of contact for the taxing entities they serve.
Participants in this online course will recognize effective customer service strategies, apply effective customer service strategies to challenging situations, and choose an effective customer service strategy when things have gone wrong in customer interaction.
One (1) hour of continuing education will be offered upon completion of this course.
(TDLR #31477
Looking for solutions in your county? Contact your local extension experts
More choices in Business & Community
- Course
Learn how law and policy shape city planning. This 30-minute course examines how planning shapes communities, the evolution of the profession, and the Supreme Court rulings that defined zoning authority. Enroll today!
- Course
Learn resilience planning strategies for Texas communities. This 30-minute course helps planners and officials prepare for flooding, improve infrastructure, and support hazard resiliency. Enroll today!
- Course
The Texas Citizen Planner Program is for community stakeholders and local officials who want to understand how community planning works and how it shapes development. Each of the four classes includes reading materials, case studies, and engaging instruction from planning leaders, practitioners, and researchers.
- Course
This course will help Tax Assessor-Collectors understand the duties for collecting motor vehicle sales tax, duties for remitting motor vehicle sales tax to the Comptroller, bonding requirements, procedures for retaining the annual commission, and records retention policies for documents related to these duties.
- Course
Immerse yourself in the field of viticulture and wine science! Whether your interest lies in grape growing, winemaking, or both, this flexible, self-paced certificate offers avenues to align with your passions and career goals. Texas is one of the fastest-growing wine regions in the United States, and this certificate program will provide expert guidance, practical skills, and the hands-on experience needed to succeed.