This multi-year CDE Resource contains written exams for both ATMS and Tractor Technician CDE's for the years 2018-2019.
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The county tax office serves almost every resident of their county – every property owner, every auto owner, and many others. Providing effective customer service to all taxpayers promotes the public’s trust in the tax office as the first point of contact for the taxing entities they serve.
This course is designed to guide participants in the essential functions of the county tax office. Upon completion, participants will earn 2 hours of continuing education credit from the V.G. Young Institute of County Government, a part of the Texas A&M AgriLife Extension Service.
County Tax Assessor-Collectors, Deputies and their staff must continuously work to promote an ethical environment in the county tax office to avoid negative perceptions. This course defines ethics, reviews basic terms, ethical conduct and consequences of unethical behavior.
The Family and Medical Leave Act (FMLA) can be difficult to administer. Employee situations can vary greatly and FMLA laws change frequently. This course provides an overview of the FMLA, the roles and responsibilities of both employers and employees, military leave and FMLA enforcement. (TDLR #27539)
This course is designed to help supervisors and managers understand key components of personnel management. Topics examined include employer/employee communication, personnel policies, legal concerns, and best practices related to hiring, performance appraisals, disciplinary actions, and termination. (TDLR #25793)