Agrilife Extension Resources

The county tax office serves almost every resident of their county – every property owner, every auto owner, and many others. Providing effective customer service to all taxpayers promotes the public’s trust in the tax office as the first point of contact for the taxing entities they serve. (TDLR #28345)

County budgets can be complicated but provide for county services for citizens. Tax Assessor-Collectors and their staffs will understand the basic responsibilities of a budget officer, recognize the procedures for planning a budget and identify the fees, expenses, and methods of collecting costs for providing services.

Elected and appointed government officials are required by state law to receive training in Texas open government laws within 90 days of taking their oath of office. The V.G. Young Institute of County Government offers this online course, which has been approved by the Texas Attorney General’s Office, to meet this mandate. (TDLR #28346)

County Tax Assessor-Collectors, Deputies and their staff must continuously work to promote an ethical environment in the county tax office to avoid negative perceptions. This course defines ethics, reviews basic terms, ethical conduct and consequences of unethical behavior.

This 1-hour course covers the 7 tenets of the Code of Ethics and Sections 94.70, 94.71, 94.72 and 94.73 of the Property Tax Administrative Rules. This course has been approved by the Property Tax Assistance Division of the Texas Comptroller of Public Accounts for all property tax professionals.

This course will help Tax Assessor-Collectors understand the duties for collecting motor vehicle sales tax, duties for remitting motor vehicle sales tax to the Comptroller, bonding requirements, procedures for retaining the annual commission, and records retention policies for documents related to these duties.

After this course, County Tax Assessor-Collectors and their staffs will be able to describe the duties and requirements associated with recording and releasing tax liens for manufactured homes, and responsibilities related to issuing boat titling and registration in Texas.

This course is for anyone working with the general public and has been approved by the Texas Department of Licensing and Regulation (TDLR) for one continuing education credit. Participants will review the basics of ethics and receive guidance to base decisions upon when faced with ethical issues.

This course is designed to help supervisors and managers understand key components of personnel management. Topics examined include employer/employee communication, personnel policies, legal concerns, and best practices related to hiring, performance appraisals, disciplinary actions, and termination. (TDLR #28910)