Texas Friendly Hospitality

Type
Program

Overview

Texas Friendly Instructors provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills.

Contact

Courtney Suess-Raeisinafchi
Assistant Professor
Address: AGLS 409K
College Station, TX 77843

By Appointment Only
8:00am – 5:00pm, Monday- Friday

Texas Friendly creates an environment fostering best practices in customer service. We certify Texas Friendly Instructors and provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills. We are here to show how to empower employees, how to retain loyal customers and improve both external and internal customer service.

Texas Friendly Instructor Training program provides certification to Texas Friendly Instructors.

Texas Friendly Hospitality Customer Service Workshop provides a program with best practices in customer service to business leaders and employees including up-to-date ‘hospitality habits’ that aim to improve customer service skills that lead to improved customer satisfaction and loyalty.

Texas Friendly Ambassador Program provides curriculum to secondary educators teaching hospitality and tourism programs in the state of Texas. This program makes a positive impact on interpersonal customer service job skills of the newest members of our workforce.

Looking for solutions in your county? Contact your local extension experts

More choices in Business & Community

  • Course

    The New County Tax Assessor-Collector & Chief Deputy Orientation Course is approved by the Tax Assessor-Collectors Association of Texas for 2 hours of continuing education, and if successfully completed within 90 days of taking office, this course satisfies the requirement to complete constitutional and statutory training.

  • Course

    County Tax Assessor-Collectors, Deputies and their staff must continuously work to promote an ethical environment in the county tax office to avoid negative perceptions. This course defines ethics, reviews basic terms, ethical conduct and consequences of unethical behavior.

  • Publication

    This manual is a guide to collecting and processing UAS data for agriculture applications.

  • Course

    Does your ranch suffer from drought? Do you need better strategies during and after the drought? This course will increase your understanding of drought management strategies.

  • Course

    This course is designed to explain the purpose of Special Inventory and give an overview of the process.

  • Course

    The Generation Next curriculum targets new landowners, those who are inheriting land, or those who are looking to start a new agricultural operation on an existing ranch.