Texas Friendly Hospitality

Type
Program

Overview

Texas Friendly Instructors provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills.

Contact

Courtney Suess-Raeisinafchi
Assistant Professor
Address: AGLS 409K
College Station, TX 77843

By Appointment Only
8:00am – 5:00pm, Monday- Friday

Texas Friendly creates an environment fostering best practices in customer service. We certify Texas Friendly Instructors and provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills. We are here to show how to empower employees, how to retain loyal customers and improve both external and internal customer service.

Texas Friendly Instructor Training program provides certification to Texas Friendly Instructors.

Texas Friendly Hospitality Customer Service Workshop provides a program with best practices in customer service to business leaders and employees including up-to-date ‘hospitality habits’ that aim to improve customer service skills that lead to improved customer satisfaction and loyalty.

Texas Friendly Ambassador Program provides curriculum to secondary educators teaching hospitality and tourism programs in the state of Texas. This program makes a positive impact on interpersonal customer service job skills of the newest members of our workforce.

Looking for solutions in your county? Contact your local extension experts

More choices in Business Development

  • Course

    THIS COURSE IS ONLY AVAILABLE TO APPROVED PARTICIPANTS (contact: 979-862-1915 – clients who are currently enrolled in the Strengthening Families of Brazos Valley program). Wi$eUp is a financial literacy course. Learners will acquire financial awareness

  • Course

    Course Information Battleground to Breaking Ground – Mentor Training Program is designed specifically for graduates of the BattleGround program to strengthen their mentorship skills. The mission of this program is to increase the number of qualified and dedicated mentors available to our BGBG program participants. Mentors work with our beginning farmers & ranchers to enhance […]

  • Course

    Course Information WHO IS THIS APPLICATION FOR: Veterans, active-duty military, and any beginning farmer or rancher. DUE DATE: The Spring cohort is Monday, December 5, 2022, at 5:00 pm CSTThe Fall cohort is Friday, June 2, 2023, at 5:00 pm CST. What is BattleGround to Breaking Ground?BattleGround to Breaking Ground (BGBG) is a 4-phase program […]

  • Course

    Learn how to write a business plan for a farm or food business with real-world business plan examples included. This course will introduce you to business planning basics for farm and food enterprises in order to help you develop your business plan.

  • Course

    This online course helps participants understand introductory farm and ranch concepts, business planning, and training programs. Upon successful completion of the course, participants will be provided with a certificate that can be used to verify training hours in agriculture.

  • Course

    This course is for Texas landowners, and it identifies five key estate planning documents that every Texan should have and explains the purposes and requirements of each. If you are interested in more than one agricultural law topic, be sure to check out our Owning Your Piece of Texas course before purchasing this course.