Texas Friendly Hospitality

Type
Program

Overview

Texas Friendly Instructors provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills.

Contact

Courtney Suess-Raeisinafchi
Assistant Professor
Address: AGLS 409K
College Station, TX 77843

By Appointment Only
8:00am – 5:00pm, Monday- Friday

Texas Friendly creates an environment fostering best practices in customer service. We certify Texas Friendly Instructors and provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills. We are here to show how to empower employees, how to retain loyal customers and improve both external and internal customer service.

Texas Friendly Instructor Training program provides certification to Texas Friendly Instructors.

Texas Friendly Hospitality Customer Service Workshop provides a program with best practices in customer service to business leaders and employees including up-to-date ‘hospitality habits’ that aim to improve customer service skills that lead to improved customer satisfaction and loyalty.

Texas Friendly Ambassador Program provides curriculum to secondary educators teaching hospitality and tourism programs in the state of Texas. This program makes a positive impact on interpersonal customer service job skills of the newest members of our workforce.

Looking for solutions in your county? Contact your local extension experts

More choices in Business & Community

  • Course

    Immerse yourself in the ever-evolving realm of vine cultivation and wine expertise!

  • Course

    This course is designed to explain the purpose of Special Inventory and give an overview of the process.

  • Course

    This award-winning course assists Texas rural landowners and agricultural producers by identifying key legal issues related to their property. Get practical tips with insightful examples that help explain important legal concepts in a way that you will be able to understand and apply.

  • Course

    This 1-hour course covers the 7 tenets of the Code of Ethics and Sections 94.70, 94.71, 94.72 and 94.73 of the Property Tax Administrative Rules. This course has been approved by the Property Tax Assistance Division of the Texas Comptroller of Public Accounts for all property tax professionals.

  • Course

    The Generation Next curriculum targets new landowners, those who are inheriting land, or those who are looking to start a new agricultural operation on an existing ranch.

  • Course

    This course will help Tax Assessor-Collectors understand the duties for collecting motor vehicle sales tax, duties for remitting motor vehicle sales tax to the Comptroller, bonding requirements, procedures for retaining the annual commission, and records retention policies for documents related to these duties.