Texas Friendly Hospitality
- Type
- Program
Overview
Contact
College Station, TX 77843
By Appointment Only
8:00am – 5:00pm, Monday- Friday
Texas Friendly creates an environment fostering best practices in customer service. We certify Texas Friendly Instructors and provide workshops that help your staff cultivate the most up to date hospitality habits and customer service skills. We are here to show how to empower employees, how to retain loyal customers and improve both external and internal customer service.
Texas Friendly Instructor Training program provides certification to Texas Friendly Instructors.
Texas Friendly Hospitality Customer Service Workshop provides a program with best practices in customer service to business leaders and employees including up-to-date ‘hospitality habits’ that aim to improve customer service skills that lead to improved customer satisfaction and loyalty.
Texas Friendly Ambassador Program provides curriculum to secondary educators teaching hospitality and tourism programs in the state of Texas. This program makes a positive impact on interpersonal customer service job skills of the newest members of our workforce.
Looking for solutions in your county? Contact your local extension experts
More choices in Business & Community
- Course
County budgets can be complicated but provide for county services for citizens. Tax Assessor-Collectors and their staffs will understand the basic responsibilities of a budget officer, recognize the procedures for planning a budget and identify the fees, expenses, and methods of collecting costs for providing services.
- Course
The County Tax Assessor-Collector (TAC) is by statute the registrar of voters. Upon completion, Tax Assessor-Collectors will be able to describe duties for voter registration, understand the purpose and procedures for using and reporting of Chapter 19 funds, and list items that can and cannot be requested under Chapter 19.
- Course
This course will help Tax Assessor-Collectors understand the duties for collecting motor vehicle sales tax, duties for remitting motor vehicle sales tax to the Comptroller, bonding requirements, procedures for retaining the annual commission, and records retention policies for documents related to these duties.
- Course
Did you know that email, internet posts, instant messages, and text messages are all subject to open records requests? This basic course in records management will help you understand public information requests, rights of requestors, your responsibilities of response, and the management duties of the county tax office.
- Publication
This publication discusses how to retail your beef to a direct-to-consumer market.
- Course
The New County Tax Assessor-Collector & Chief Deputy Orientation Course is approved by the Tax Assessor-Collectors Association of Texas for 2 hours of continuing education, and if successfully completed within 90 days of taking office, this course satisfies the requirement to complete constitutional and statutory training.