Texas 4-H Leadership & Citizenship Program
Community Development & Government
All Resources on Community Development & Government
The county tax office serves almost every resident of their county – every property owner, every auto owner, and many others. Providing effective customer service to all taxpayers promotes the public’s trust in the tax office as the first point of contact for the taxing entities they serve.
This course is for anyone working with the general public and has been approved by the Texas State Association for Fire and Emergency Districts (SAFE-D) for 1 hour of continuing education credit. Participants will review the basics of ethics and receive guidance to base decisions upon when faced with ethical issues.
County budgets can be complicated but provide for county services for citizens. Tax Assessor-Collectors and their staffs will understand the basic responsibilities of a budget officer, recognize the procedures for planning a budget and identify the fees, expenses, and methods of collecting costs for providing services.
This course is designed to help supervisors and managers understand key components of personnel management. Topics examined include employer/employee communication, personnel policies, legal concerns, and best practices related to hiring, performance appraisals, disciplinary actions, and termination. (TDLR #25793)